Free shipping over €149·
30-Day Returns·
Montessori-aligned·
Authentic EU brands·
Free shipping over €149•Institutional pricing for schools & training centres
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Find answers to common questions about our products, shipping, returns, and more.
By bank transfer, card or PayPal. Card payments are processed securely through Revolut. For a transfer you receive the IBAN and your order number by email, and the order number goes in the payment reference.
Orders can be modified or cancelled within 2 hours of placing them. After this time, the order is prepared for shipping and cannot be changed.
Currently we only accept full payment at checkout. We may introduce payment plans for larger orders in the future.
Slovakia and Czechia take 4 to 6 business days, Germany and Austria 5 to 7. That includes the two business days our supplier needs to pick the order, and the checkout shows you a date range for your own address before you pay. Those four countries are the ones we deliver to.
We deliver to Slovakia, Czech Republic, Germany and Austria, and we do not ship outside the European Union. If you are elsewhere in the EU and would like to order, write to us - we open new countries as our registrations allow, and knowing where the demand is helps us choose.
All packages are insured. If your item arrives damaged, contact us within 48 hours with photos and we will arrange a replacement or refund.
Yes! We source from AMI Approved manufacturers who declare conformity with EU safety requirements. We can send you the documentation for a specific product on request.
Our products cover ages 0-12 years, with specific age recommendations on each product page. We follow Montessori developmental milestones to ensure appropriate challenges.
We only carry authentic, AMI Approved materials, the genuine article made to AMI standards, never a copy. Everything we curate meets strict EU safety and quality standards.
We offer 30-day returns for items in original condition. Return shipping is free within the EU, and refunds are processed within 3-5 business days.
Yes! Exchanges follow the same process as returns. Contact us and we will help you exchange for the right product.
No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and get personalized recommendations.
You will receive a tracking number via email once your order ships. You can also log into your account to view order status and tracking information.
Can't find the answer you're looking for? Our friendly customer service team is here to help.